How Can We Help You?

Jan 05, 2024

Metra riders, be in the know! Major changes are coming your way, and here's what you need to know:

  • New Fare Structure: There is a new fare structure effective Feb. 1 with a variety of new fare prices, products, and rules. Fares under the new structure are set at or below pre-pandemic levels.
  • Ticket Window Closures: Metra is closing its remaining ticket windows at outlying stations on the BNSF Line on Jan. 8 and on all other lines, including at downtown stations, on Feb. 1. Vending machines have been installed at the busiest stations.
  • Changes in Pass Availability: February Monthly Passes will not be available for sale until Feb. 1, while The 10-Ride Ticket will no longer be available for purchase after Jan. 31.
  • Transit Program Updates: The Fair Transit South Cook pilot is ending on the Metra Electric and Rock Island lines on Jan. 31; it is being replaced with a reduced fare program for low-income riders on all lines.
  • New Regional Connect Pass: The Regional Connect Pass will be available in the Ventra app only.

For a detailed breakdown of these changes and what they mean for your commute, click the link below to read the full article. Should you have any questions or need more information, visit Metra's official website or contact their customer service.

[Read The Article Here | English ]

[Read The Article Here | Spanish ]

Stay informed for smoother travels ahead!