How Can We Help You?
Water and Sewer
The Village of Hinsdale is committed to providing a safe and adequate water supply for its residents. For questions about your water bill or to sign up for water service at your home or business, please contact the Finance Department at 630-789-7020 or send e-mail.
The Water Plant is open from 7:00 a.m. to 3:30 p.m. Monday through Friday. Call 630-789-7051 for questions about your water or send E-mail.
Each year, the Village's Water and Sewer Division prepares a Water and Sewer Consumer Confidence Report to brief residents on the condition of their water and how the Village is maintaining a safe water supply. Hard copies of the report are mailed to each water billing customer.
2020 Water and Sewer Consumer Confidence Report
2019 Water and Sewer Consumer Confidence Report
2018 Water and Sewer Consumer Confidence Report
2017 Water and Sewer Consumer Confidence Report
2016 Water and Sewer Consumer Confidence Report
To view the DuPage County water quality brochures, click here.
Water Main Breaks
Water main breaks happen all year round for a variety of reasons, but are more frequent and visible in the winter. During a water main break, the ground or pavement will rise and water will flow out in a constant stream. Discharges of sump pumps from houses are often mistaken for water main breaks.
Repairs vary in time due to conditions such as weather and conflicts with other utilities. To make a repair, the crew has to shut off the water main. Water is generally off for 4 to 6 hours for the average repair. The crews typically knock on the doors of the homes affected by the shutdown unless it's late at night. When the water is turned back on, it may be discolored. This discoloration is generally due to mineral sediments in the water main that are disturbed from the repairs. This will settle in a short period of time. Unless you are specifically notified, the water remains safe to drink or what is commonly called "potable."
If you suspect a water main break, call the Water Department at (630) 789-7051 during normal business hours - 7:30 a.m. to 3:30 p.m. weekdays. After hours, you may call the Police non-emergency line at (630) 789-7070.
Lawn Sprinkling Restrictions
Lawn sprinkling shall be permitted from May 15 through September 15 only between the hours of 6:00 am and 10:00 am and the hours of 6:00 pm and 10:00 pm and only on the following days:
- Even-numbered street addresses: Even-numbered calendar days
- Odd-numbered street addresses: Odd-numbered days.
- No sprinkling shall be permitted on May 31, July 31, and August 31
For further information you may call the Water Department at 630-789-7051 or after hours you may call the Police Department at 630-789-7070. For defintions or to read the Village ordinance visit Title 7, Chapter 4, Article E, Section 6 of the Hinsdale Village Code. (View the ordinance now)
Water Meter Replacement & Automated Meter Reading (AMR) System Program
The Village is continuing implementation of the Water Meter Replacement & AMR System Program. The purpose of the program is to replace approximately 5,000 water meters (generally those older than five years), as the age of most Village water meters is well beyond its useful life. The Village is also implementing an automated meter reading system for all 5,800 water system accounts. Read more about the Water Meter Replacement program.