DuPage Public Safety Communications (DU-COMM) is an intergovernmental agency formed in 1975 to provide emergency communications services to police, fire and emergency medical departments. DU-COMM serves 44 agencies, including Hinsdale Police and Fire Departments, covering 850,000+ residents of DuPage County.
Hinsdale residents who need the assistance of a police officer, firefighter, or paramedic for any reason, including non-emergency, should always call 9-1-1. The Hinsdale Police Department no longer operates its own dispatch center. Residents calling a Police Department non-emergency number requesting an officer come speak with them will be transferred to 9-1-1 to request assistance.
For administrative or records inquires or to get connected to a specific Police Department employee, residents can still call the Police non-emergency number (630) 789-7070. The Fire Department non-emergency number is (630) 789-7060.
Residents can also register for Smart911. Smart911 assists first responders help you faster during an emergency. In order to participate, you will need to create an online profile through a secure website at www.Smart911.com .
The profile contains information that might be important in an emergency. Your profile is only visible to the 911 dispatcher when you dial 911. The information is then relayed to responding first responders during a 911 call from your phone.
A significant amount of 911 calls initiate from mobile phones. These numbers are not listed with an address, and an exact location cannot always be determined by GPS. Smart911 displays the address of the mobile phone user and will track the call via GPS. When seconds count, this information can assist first responders with medical information and phone location information.
For additional information, please visit: https://www.dupageco.org/smart911/