1. Please rate your experience in the following categories:
2. Please rate your experience in the following categories:
Were you treated respectfully when the officer approached you?
Did the officer introduce him/herself to you?
Was the officer considerate of your feelings during the contact?
Did the officer explain the citation/violation to you?
Did the officer explain how to comply with the law?
Did the officer say they would contact you to follow up with the case?
Was there some type of follow-up as promised?
Did the officer inform you of other resources that are available?
Was the situation resolved to your satisfaction?
Would you call the police again to handle a similar situation?
Overall, do you feel the officer handled the matter professionally?
3.Please rate the overall quality of service you received: Higher than expected About what I expected Lower than I expected
4.Please rate the overall competence of the Hinsdale Police Department's employees: Higher than expected About what I expected Lower than I expected 5. How do you feel overall about the safety and security within the Village of Hinsdale? 6. What is the most important law enforcement issue or problem to you?
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