Frequently Asked Questions
Parking Frequently Asked Questions are answered here.
Where is the Police Department located?
At 121 Symonds Drive, just east of Garfield Street on the north side of the Burlington railroad tracks. Click here for map.
What are the hours of operation for the police lobby?
The lobby is open 8:00AM - 8:30PM Monday thru Friday, 9:00AM - 2:00PM Saturdays and closed Sundays and Village Holidays. Hinsdale Police Officers are on duty 24 hours a day, 365 days per year. There is an emergency phone inside the front door of the police department that is always available to summon a police officer.
How do I make a police report?
Reports must be made in person. If you are within the Village limits, an officer can be dispatched to your location to make a report. Otherwise, you may come in to the Police Department at any time to make a report.
How do I obtain a copy of a motor vehicle crash report?
Copies of accident reports may be obtained anytime by coming into the Police Department lobby or clicking here. There is a $5.00 fee for this service.
What are the hours for curfew?
Local Village Ordinance differs from Nighttime driving restrictions set by the State of Illinois. Local curfew for persons under 17 who are not driving: 11:00PM -6:00AM Sunday - Thursday, 12:00PM - 6:00AM Friday and Saturday. 16 and 17 year-old drivers must comply with Nightime driving restrictions: 10:00PM - 6:00AM Sunday - Thursday, 11:00PM - 6:00AM Friday And Saturday. Click here for more information concerning the Graduated Drivers License phases.
How do I obtain a Village vehicle sticker?
Vehicle stickers may be purchased at the Village Hall during normal business hours. For more information call (630) 789-7000.
What are the hours for construction?
When is my power going to be restored?
The Police Department has no control over power utilities. During power outages, our dispatchers are very busy. Calling them to ask when your power will be restored may delay an emergency response. Please call 1-800-EDISON-1 (800-334-7661).
How can I arrange to have my fingerprints taken?
Fingerprinting is provided for Hinsdale residents for a $10 fee, Non-residents $25. Fingerprinting is done on Tuesdays and Thursdays from 9:00AM - Noon, or by appointment on Saturdays between 9am-2pm.
How do I contest a Parking Citation?
A "Request for Review of Citation" form must be completed and forwarded to the Police Department along with a copy of the citation. Forms are available at the Police Department or here online. Your explanation will be reviewed by the issuing officer and his supervisor and you will be notified of the results. If you are not satisfied with the results of the review, you may come to the Police Department and request a court date.
NOTE: You will need Adobe Acrobat Reader software to view the form online. If you do not have Adobe Acrobat Reader software, you can download it here:
How can I view the list of registered child sex offenders that live in Hinsdale?
Where can I park my car in Downtown Hinsdale?
How can I get notified of emergencies or get critical information?
The Village of Hinsdale Police Department uses the CODERED Warning System which allows a message to be sent via telephone to all residents of the Village.
How can I find out more about Traffic and Safety in Hinsdale?
Please read the following document that answers frequently asked questions regarding traffic and safety.
NOTE: You will need Adobe Acrobat Reader software to view this document online. If you do not have Adobe Acrobat Reader software, you can download it here:
You may also view this web page for answers to many questions asked about traffic and safety.
Is there a process in place for filing a complaint against a member of the Police Department?
Complaint forms are available in the lobby of the Police Department. Upon receipt of this complaint, the shift supervisor will meet the complainant and initiate the citizen complaint process according to Department Policy.
Can I text 9-1-1 in an emergency?
Recently, many news stories and articles about the availability of nationwide Text to 9-1-1 were circulated. These articles were based on the FCC deadline for the four largest mobile telephone providers to make Text to 9-1-1 accessible to every 9-1-1 center by May 15, 2014.
Although the mobile telephone carriers have met their deadline, the dispatch center for the Hinsdale Police and Fire Departments is not currently capable of receiving Text to 9-1-1. Residents need to know that a text to 9-1-1 will receive a “bounce back message”, which advises them to call 9-1-1 because text to 9-1-1 is not available within their service area.